The Trench Reynolds Report

  • Trench on ‘surprise’ medical charges

    Lately, an article from the New York Times about surprise medical charges has been making the rounds on Facebook. Once again people are taking the article at face value without doing any further research. Luckily for you, I’m here to tell you the real deal as I call upon my 20+ years experience in the healthcare…

    Trench Reynolds

  • Major employer charges vaping employees extra for health insurance

      In my civilian life, when I’m employed, I work in the healthcare industry. I’ve worked in the clerical side of it for almost the past 30 years mainly in either claims processing or medical billing. You can read my musings on the healthcare industry here. A few years ago I worked for a company…

    Trench Reynolds

  • Are health insurance companies getting rid of customer service?

    The trend among health insurance companies used to be to outsource their customer service overseas. United Healthcare was the biggest proponent of this practice in my opinion. Recently I received word through my job that a national carrier and a large east coast regional carrier are moving towards eliminating customer service reps altogether. I work…

    Trench Reynolds

  • Trench’s Annual Enrollment for Morons

    So as I may have mentioned in my latest day job I work in what’s called a benefit center. Basically, we help employees from certain companies enroll in their health and welfare benefits for the year. You may know this as annual enrollment. As with any occupation that deals with the general public we get…

    Trench Reynolds

  • How to Fight a Health Insurance Denial

    Link As someone who has worked on both sides of the healthcare industry, I can vouch that this article is the real deal. I’ve been wanting to write something like this for years now but never got around to it. Now I don’t have to. 🙂

    Trench Reynolds

  • Trench’s Health Insurance Tips: Pre-Existing Condition

    Today we’re going to discuss pre-existing conditions and how all health insurance companies are run by soulless scum sucking bastards who deserve to rot in hell. A pre-existing condition is defined as a recurring condition that you were treated for or diagnosed with 6 months prior to receiving health insurance coverage. That could be anything.…

    Trench Reynolds

  • Trench’s Health Insurance Tips: Diagnosis Coding

    Today’s healthcare pet peeve du jour is diagnoses and the coding of your medical claim. A lot of our patients come in just for a routine check-up, a cancer screening, or they have a family history of some disease. In all 3 of those cases, an office visit or procedure are considered “routine” because an…

    Trench Reynolds

  • Trench’s Health Insurance Tips: Deductibles

    Here’s a little health insurance tip from me to you. It will make my life easier and make you look like less of an assclown. Say your health insurance policy has a $500 deductible. And say that you have a condition that requires you to see multiple practices (i.e. primary care, specialist, and hospital). This…

    Trench Reynolds