I was unemployed for 9 months in 2009. Employers with positions I was qualified for didn’t want to hire me because I was too experienced and they didn’t want to pay me a rate that was comparable with someone of my level of experience. So I had to start from the bottom rung of the ladder all over again.
In my previous jobs, I had to do extensive phone work so I have honed my customer service skills pretty well. Reluctantly out of desperation I took a job at a call center. I have never worked at a more miserable place.
We were provided no office supplies. Our desks couldn’t even be called desks since they were so small. They had one drawer that kept falling out or would get stolen.
The pay was lousy for the amount of work they expected us to do. There was no raise schedule or room for advancement. PTO was given out randomly. My benefits were taken away when I was moved from full-time to part-time status even though I was working 40 hours a week.
We took our benefits in other ways such as a multitude of unscheduled breaks and extended lunches.
I was thrilled when they announced that our jobs were being sent overseas but that’s neither here nor there. The point was that I was surprised how badly the employees were treated there.
The Trench Reynolds Report 